Fulfillment Policy
Description of Products/Services
At MooCow Creative, we offer customized services, including website design, graphic design, Google Ads management, and SEO monthly work. Each package is tailored to meet your business’s specific needs, ensuring the best fit for your goals.
Purchase Currency
All prices on our website are displayed in U.S. Dollars (USD).
Customer Service Contact Information
For any questions or support, you can reach us through the following:
Email: collin@moocowcreative.com
Phone: 937-768-2769
Please note: Live chat is not available at this time.
Refund Policy
We offer refunds only in rare cases where we have made a mistake. Please get in touch with us to discuss any concerns.
Delivery Policy
We do not ship physical products. Project delivery timelines are quoted individually, and all completed work is delivered via email.
Return Policy
We do not accept returns for services or digital products.
Cancellation Policy
Customers are allowed to cancel orders or subscriptions at any time.
Privacy Policy
We value your privacy. You can review our full privacy policy at moocowcreative.com/privacy-policy.
Business Address
MooCow Creative
2018 West Road
New Richmond, Ohio 45157
Security of Transactions
Our website complies with PCI standards, and all payment transactions are processed securely using HTTPS encryption. Your payment information is handled safely when doing business with us.
Accepted Payment Methods
We accept all major credit cards, including Visa, Mastercard, and others.